Privacy Policy
1. Introduction
Zema & Sis respects your privacy and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and applicable international privacy laws, including the GDPR where relevant.
2. Information We Collect
Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
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Order and purchase history
Non-Personal Information
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IP address
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Browser type
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Website usage and analytics data
3. How We Collect Information
Information is collected through:
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Website forms and checkout
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Cookies and analytics tools
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Customer communications
4. Purpose of Collection
We collect information to:
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Process orders and deliver products
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Communicate with customers
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Improve Website performance and services
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Meet legal and regulatory obligations
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5. Legal Basis for Processing
We process personal information based on:
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Contractual necessity
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User consent
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Legal compliance
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Legitimate business interests
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6. Cookies & Analytics
We use cookies and analytics tools (such as Google Analytics) to analyse Website usage. You can manage cookies through your browser settings.
7. Third-Party Services
We use trusted third-party providers for:
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Payment processing
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Shipping and fulfilment
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Website hosting and analytics
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Advertising and marketing partners (such as Meta or TikTok), where applicable
These providers only access information necessary to perform their services.
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8. Data Sharing
We do not sell personal information. Data may be shared where legally required or operationally necessary.
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9. Data Storage & Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
10. Your Rights
You may request access to, correction of, or deletion of your personal information.
You may opt out of direct marketing communications at any time by:
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Using the unsubscribe link in our emails, or
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Contacting us directly
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11. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to meet legal, accounting, or regulatory obligations.
For example, order and transaction records may be retained for up to 7 years to comply with tax and legal requirements.
12. International Data Transfers
Your information may be stored or processed outside Australia. Where this occurs, appropriate safeguards are in place to protect your data.
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13. Children’s Privacy
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.​
14. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.​
15. Contact for Privacy Matters​
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Email: Support@zemaandsis.com.au
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Privacy Disclaimer:
This policy is for general informational purposes only and does not constitute legal advice.