Customer Care
At Zema & Sis, we're here to make your experience as smooth and enjoyable as possible. From choosing the perfect organic bedding, shower filter, or gentle skincare product, to answering your questions along the way, we're just a message away. We believe that caring for your skin, your home and the planet can go hand in hand and that starts with caring for you.
If you have any questions, need product guidance, or would like to share feedback our friendly customer care team is ready to help. You can reach us via email support@zemaandsis.com.au or use the chat on our website for a quick response. We promise to respond with care and honesty so you can shop with confidence.
Privacy & Safety
Your privacy and safety are incredibly important to us. When you shop at Zema & Sis, you can trust that your personal information is handled with care and stored securely. We use trusted third-party payment providers to process transactions safely and your payment details are never stored on our servers.
We collect only the information necessary to complete your order, provide customer support, and improve your experience. After your purchase, we may contact you to confirm your order, provide shipping updates, or share information about your products, but we will never spam or share your information with anyone outside of our trusted partners.
By shopping with us, you can feel confident, that your data is protected, and your experience is seamless. For the full privacy policy please follow this link
If you have any questions about your privacy, feel free to reach out to our team at support@zemaandsis.com.au
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Wholesale Inquiries
I’m a wholesale inquiries section. We love partnering with like-minded retailers who value quality, sustainability, and products that genuinely support sensitive skin and conscious living. If your store aligns with our ethos of gentle, eco-friendly essentials, we'd love to hear from you.
Zema & Sis wholesale partners receive access to our carefully curated range of products designed to reduce overwhelm and improve everyday wellbeing. We offer competitive wholesale pricing, low stress onboarding, and ongoing support to help you confidently introduce our products to your community. To enquire about stocking Zema & Sis products, please contact us at info@zemaandsis.com with a brief introduction to your store and we will be in touch with the next steps.
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Payment Methods
At Zema & Sis we accept the following payments:
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- Credit and Debit Cards
- PAYPAL
- Offline Payments