Shipping & Returns
Shipping Policy
Outside of FREE Shipping promotions, we offer flat rate shipping at $9.95 for standard delivery and $14.75 for express within Australia. We ship all orders within 2-5 business days and provide tracking information once the order has been shipped. Please note that shipping times may vary depending on your location.
If you have any queries or concerns about your order, please feel free to make contact via support@zemaandsis.com.au
Return & Exchange Policy
Zema & Sis greatly appreciates your custom and values your satisfaction.
We take a lot of pride in providing high quality products that are both friendly for your skin and the environment. If you are not completely satisfied with your purchase, please submit a request to return the item within 30 days for a refund, exchange or store credit and we will issue you a pre-paid label on us.
Our friendly customer service team is here to help and warmly welcomes any questions you may have.