Terms & Conditions

1. Acceptance of Terms

By accessing or using https://www.zemaandsis.com.au/ (“Website”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please discontinue use of the Website.

2. Eligibility

You must be at least 18 years of age, or have the consent of a parent or legal guardian, to use this Website and purchase our products.

3. About Zema & Sis

Zema & Sis is an Australian business offering a range of consumer goods through our Website. Product offerings may change from time to time and may include items designed for personal, household, or lifestyle use.

By purchasing from us, you acknowledge that some products may require specific care, handling, or usage instructions. Please follow all instructions provided with the product.

4. Product Use & Sensitive Skin Disclaimer

Some products may be intended for use on the skin or body. Customers are responsible for:

Reviewing product information and ingredients where provided
Conducting a patch test prior to full use, where applicable

To the extent permitted by law, Zema & Sis is not liable for individual allergic reactions, sensitivities, or adverse responses, except where required under Australian Consumer Law.

5. Products & Availability

All products are subject to availability
Product descriptions and images are provided as accurately as possible
We reserve the right to modify, replace, or discontinue products at any time without notice

6. Ordering Process

Orders are placed through the Website. An order confirmation email will be sent once your order is received. We reserve the right to cancel or refuse orders due to errors, availability issues, suspected misuse, or fraud.

7. Pricing & Payments

All prices are displayed in AUD, unless stated otherwise
Payments are processed securely via third-party payment providers
We do not store full payment card details

We reserve the right to correct pricing errors or inaccuracies at any time, including after an order has been placed, in accordance with Australian Consumer Law.

8. Shipping & Delivery

Shipping costs, delivery timeframes, and conditions are outlined on our Shipping & Returns page. Delivery estimates are indicative only.

To the extent permitted by law, title and risk of loss pass to the customer upon delivery of the goods to the carrier.

9. Returns & Refunds

Returns and refunds are handled in accordance with our Shipping & Returns Policy and Australian Consumer Law. Items must meet eligibility conditions to qualify.

10. Intellectual Property

All content on this Website, including text, images, logos, and designs, is owned by or licensed to Zema & Sis and is protected under applicable intellectual property laws. Unauthorised use is prohibited.

11. User Obligations

You agree to:

Provide accurate and current information
Use the Website lawfully
Not interfere with the Website’s functionality or security

12. Prohibited Conduct

You must not:

Attempt unauthorised access to the Website or its systems
Use automated systems such as bots or scrapers
Engage in fraudulent, abusive, or harmful behaviour

13. Disclaimers

Products and services are provided “as is” and “as available”, to the maximum extent permitted by law.

14. Limitation of Liability

To the maximum extent permitted by law, Zema & Sis is not liable for indirect, incidental, or consequential loss arising from use of the Website or products.